Privacy Policy
**At ivozen**, accessible from www.ivozen.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by **ivozen** and how we use it.
**1. INFORMATION WE COLLECT**
When you visit our store or make a purchase, we collect the following types of information:
- **Order Information:** Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- **Device Information:** We automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies that are installed on your device.
**2. HOW WE USE YOUR INFORMATION**
We use the information we collect to:
- Fulfill and ship your orders for our kitchen tools.
- Communicate with you regarding order status or support.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products (only with your consent).
**3. SHARING YOUR PERSONAL INFORMATION**
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- We use Shopify (or your platform provider) to power our online store.
- We use Google Analytics to help us understand how our customers use the site.
- We may share your information to comply with applicable laws and regulations.
4. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. YOUR RIGHTS (CCPA & GDPR)
If you are a resident of California (CCPA) or the European Economic Area (GDPR), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us through the contact information below.
6. COOKIES
ivozen uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content.
7. SECURITY
The security of your Personal Information is important to us. We use SSL (Secure Sockets Layer) encryption and partner with industry-standard payment gateways to ensure your transactions are 100% secure.
8. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail, phone, or mail using the details provided below:
Email:service@ivozen.com
Phone: (+1) 8459278221
Address:215 CHURCH ST SAN FRANCISCO, CA 94114